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These terms and conditions govern the relationship between you (the “Customer”) and Home Shift TNC (the “Company”) regarding your use of our moving and relocation services. By using our website and services, you confirm that you are at least 18 years old and have the legal capacity to enter into a contract.
Liability and Insurance
At Home Shift TNC, we prioritize the safety and protection of your belongings throughout the moving process. Our company is fully insured, ensuring that you are covered against any potential loss or damage that may occur during your move. However, it's important to note that our liability is limited to the total amount paid for the services rendered. We highly recommend that customers consider purchasing additional insurance for valuable or fragile items, as this will provide extra peace of mind and comprehensive coverage.
1. Estimates
Home Shift TNC provides estimates based on the information provided by the Customer. All quotes are non-binding unless explicitly stated as binding.
2. Final Pricing
Final pricing will be determined based on the actual services rendered, weight of items, distance of the move, and any additional services requested. We will notify you of any changes to the estimated price before proceeding.
3. Accurate Information
The Customer agrees to provide accurate and complete information regarding the move, including details about the items to be moved, any special handling requirements, and access conditions at both pickup and delivery locations.
4. Accessibility
The Customer must ensure that the premises are accessible on the scheduled moving date and that there are no obstructions that may hinder the moving process.
Cancellation and Rescheduling Policy
We understand that plans can change unexpectedly, which is why Home Shift TNC offers a flexible cancellation and rescheduling policy. Customers wishing to cancel their move must provide at least 48 hours' notice to avoid incurring a cancellation fee. If you need to reschedule your move, simply reach out to us as soon as possible, and we will work to accommodate your new date based on availability. We appreciate your understanding in this matter, as timely communication helps us manage our schedule effectively and serve all our clients efficiently.